You did exactly what you thought you were supposed to do and bought an insurance policy to cover your home and personal belongings. You always pay your premium. You are never late on a payment. You even went with one of those big companies you always see on TV or hear on the radio. You felt safe thinking that if the time ever came when you had to call on them for help they would be there for you.
Now that time has come. But, you quickly learn that it’s nothing like in the commercials. You’re asked questions that you don’t know the answers to. You answer them the best you can only to find out later that a portion of your claim was denied because of the way you word some of your answers. You receive long letters with portions or your 100+ page policy highlighted and you don’t know what they mean but are still trusting them. And when you finally do get the insurance adjuster’s estimate, you immediately realize that it’s not going to be enough to make you whole. They make you feel less like a person and more like a number. But why?
The truth is the insurance industry is a multi-billion dollar a year industry and these companies spend millions of dollars a year in advertising to draw you to their company. But at the end of the day that is exactly what they are, businesses. That insurance adjuster’s job is to pay your claim while making sure the insurance company still profits at the end of the year.
One of the most frequent issues people face when dealing with their insurance company on their own is with the statute of limitations. A quick search on the internet and you will find that the statute of limitation in Massachusetts for property damage is 3 years. (MGL c.260 §§ 2A, 4). What could happen is you argue with your insurance company and a year goes by and you hadn’t made any progress so you finally contact an attorney. That attorney reviews your policy and you find out that the time has passed where you can commence legal action against your insurance company. But you looked it up yourself and you had 3 years to bring a claim against them. What your internet search likely didn’t tell you is that your insurance company can alter the time you have to bring a claim against them. An insurance policy is a contract, and in that contract are certain provisions. One of those provisions is how long you have to commence legal action against your insurance company. For most insurance policies, this timeframe is 12 months, while others may give you as long as 24 months. And if you don’t bring your claim within the terms of the policy you could be barred from bringing your claim.
So how do you protect yourself and make sure you maximize the value of your claim? Contact the attorneys at Keches Law Group. The consultation is free, and you pay nothing unless a settlement is reached or a judgment is rendered in your favor.